Matt Loria Returns to MacPlay
7:41 AM | Ben Edwards | Comment on this story
Matt Loria, now Customer Service Manager for MacPlay has posted a note in the IMG Forum concerning the future of the game publishing company's customer service department. While there have been complaints concerning MacPlay's customer service in the past, Matt has assures readers that things will be changing:
Over the next few months you will find that support emails will be answered in a more professional and timely manner. Our FAQ pages wil be updated, we will have a knowledge base of some sort to offer to our more technically advanced customers and we will once again be taking a proactive approach to testing and isolating bugs.For the full scope, check out Matt's post in the forum. For more information about MacPlay, head over to their website.
Matt Loria in the IMG Forum
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