Blizzard President On World of Warcraft Problems
10:29 AM | Tuncer Deniz | Comment on this story
Following an extended period of downtime on World of Warcraft on Thursday, Blizzard President Mike Morhaime made a post to the World of Warcraft forum on Friday to apologize for the recent downtimes and assured fans of the popular online game that Blizzard is working around the clock to fix the problems.
Here's a clip from his post:
I want to take this opportunity to say that we will do everything possible to ensure that unexpected downtime like this does not occur in the future and that if it is necessary, we will do everything possible to give you better warning and keep you informed. In the future, we will avoid doing maintenance during peak hours, unless no other alternative presents itself. When complications occur that could impact your playing time, we will provide that information as well. We failed to do this last night, and I assure you that we are making changes to ensure that we do a better job of communicating with our players next time. To check out the full post, follow the link below.
I want to extend my personal and heartfelt apology for the problems that some of you have been experiencing on our servers. We remain committed to delivering the best possible service for you and will continue to work around the clock to ensure that we provide an experience that you and I have to come to expect from Blizzard games.
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