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Janichsan, on 24 May 2013 - 04:01 AM, said:
In my head, I imagine this part as spoken very rapidly...
Yep, "The man" always appears when you have any kind of coupon he has ways of making you
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In Topic: "Comments" block on product pages?
24 May 2013 - 04:02 AM
Frigidman, on 23 May 2013 - 07:38 AM, said:
I do like the side idea of allowing a publisher to retort a "Shopper Review" though. I may bring that up in a meeting as a future publisher tool addition.
That or a send private message to customer option, sometimes we just want to be able to send them a message even if we don't get the users details (i.e. blind message via PM or something). Being able to contact a user and tell them the solution or ask them to contact us with details would be a great benefit to both parties, customers get better support/feedback and the publisher if they use the system will likely get better reviews as problems can be addresses easier!
Edwin
In Topic: "Comments" block on product pages?
23 May 2013 - 07:24 AM
Frigidman, on 23 May 2013 - 06:41 AM, said:
You know how it seems to be this growing trend that every random page you go to from a search from google, ends up being this 'quarter sized content' surrounded by ad blocks, and then this ever growing 'comments' block on the bottom? You also know how in general those comments are negative, trolling, or just idiots asking stupid questions for support because of something they didnt do or understand? You also know that when someone tries to write something good, it ends up being more words than the general population is capable of reading, so all good comments are skipped over?
It seems, Steam, Origin, uPlay, even GameAgent, GOG, Amazon, and App Store DONT place that 'block of mental effluent' on their product pages.
What are you thoughts about adding such a block on MacGameStore product pages?
From a business stand-point... would it increase or hurt sales?
From a customer stand-point... would you be more inclined to say something positive or negative in those blocks?
From a general stand-point... do you ever read through those spews of comments?
It seems, Steam, Origin, uPlay, even GameAgent, GOG, Amazon, and App Store DONT place that 'block of mental effluent' on their product pages.
What are you thoughts about adding such a block on MacGameStore product pages?
From a business stand-point... would it increase or hurt sales?
From a customer stand-point... would you be more inclined to say something positive or negative in those blocks?
From a general stand-point... do you ever read through those spews of comments?
Personally having a "developer reply" option so a developer can leave a single retort below reviews would be of benefit to everyone. This would allow for some level of response to issues that could be solved via RTFM etc. It doubt it would be abused either as the posts are public so companies responses would be read by end users so any bad behaviour would be in the public eye.
The Mac App Store is particularly upsetting when you get bad reviews due to user error and you cannot even contact them to tell then how to fix the issue.
I also think their is a debate to be had if any reviews mentioning download time or installing issues should be banned from the MAS as both are nothing to do the the developer rather Apple's servers but I digress
Edwin
