We called GoDaddy and were given some very bad advice: we were told that in order to fix this problem, we needed to upgrade our hosting platform (they should have just reset our connection and let us take the files offline). We were told the switch would take a couple hours, and that it would be transparent. This was misinformation by the GoDaddy "sales and support" staff. Here's a helpful tip: anytime a company combines "sales" and "support", you are going to get horrible advice. We later found out migrations actually take 24-72 hours, and it wasn't transparent...we'd be down the entire time.
Worse, the GoDaddy first-tier support technicians did not know what they were doing. We were moved from our Linux server to a Windows server. This caused the migration to fail and have to be restarted. After the first move to the new Windows server, we needed to switch again back to Linux, which is another migration of 24-72 hours.
Read more at the link below.