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CAUTION: Apple Remote Desktop 3.7.0 Update


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#1 Frost

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Posted 23 October 2013 - 04:24 PM

A word of warning to anyone else who remotely administers Macs. The 3.7.0 ARD update that dropped alongside Mavericks screws up ARD's ability to communicate with ARD Client through OSX's built-in firewall. Even if you have everything configured properly, it'll block it anyway.

Makes Macs that upgrade from ARD Client 3.6.2 to ARD 3.7.0 unreachable unless you completely turn off the firewall.

Haven't found a workaround yet that doesn't involve the firewall being turned off.

This is under 10.8.5 Mountain Lion. I'll be updating one of the machines to Mavericks shortly; I doubt that will change ARD's behavior, but we'll see.
Kestrel (Falcon NW Tiki) – 4.0 GHz i7 4790K / 16GB RAM / 512GB Samsung 950 Pro M.2, 2x480GB Intel 730 (RAID0), 10TB STX BarraCuda Pro / GeForce GTX TITAN X 12GB
Iridium (MacBook Pro Mid-2012) – 2.7 GHz i7 3820QM / 16GB RAM / 2TB Samsung 850 Pro / GeForce GT 650M 1GB

Eric5h5:
When there's a multiplayer version, I'm going to be on Frost's team. Well, except he doesn't seem to actually need a team...I mean, what's the point? "Hey look, it's Frost and His Merry Gang of Useless Hangers-On!" Or something.

#2 Frost

Frost

    Secretary of Offense

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Posted 27 October 2013 - 10:24 PM

Update:

Mavericks appears to clear up the issue for some Macs, but not others. My MacBook Pro became reachable again when the software firewall is on after updating from 10.8.5 to 10.9, but two other machines are the same as they were under 10.8.5.
Kestrel (Falcon NW Tiki) – 4.0 GHz i7 4790K / 16GB RAM / 512GB Samsung 950 Pro M.2, 2x480GB Intel 730 (RAID0), 10TB STX BarraCuda Pro / GeForce GTX TITAN X 12GB
Iridium (MacBook Pro Mid-2012) – 2.7 GHz i7 3820QM / 16GB RAM / 2TB Samsung 850 Pro / GeForce GT 650M 1GB

Eric5h5:
When there's a multiplayer version, I'm going to be on Frost's team. Well, except he doesn't seem to actually need a team...I mean, what's the point? "Hey look, it's Frost and His Merry Gang of Useless Hangers-On!" Or something.