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Mail Troubles Mail no longer receiving mail

#1 User is offline   AussieMacGamer Icon

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Post icon  Posted 16 March 2009 - 05:24 AM

My Mail has been unable to retrieve messages from my Gmail account for around a month now. I've tried re-installing mail, deleting Mail preferences, neither of which helped. When i look in the activity panel, Mail appears to be retrieving the messages but doesnt actually get anywhere, eventually hanging at a certain number of messages (none of the messages show up in my inbox). If i attempt to stop the operation it will just hang with the "stopping action" message on the activity indicator. I tried deleting all of the messages in my inbox (from googles web based app) to see if there was a particular message causing the problem, but this did nothing to cure the symptoms.

Anyone got any ideas? I'm running Leopard with the latest versions of everything.
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#2 User is offline   Kaoro Icon

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Posted 16 March 2009 - 06:10 AM

View PostAussieMacGamer, on March 16th 2009, 05:24 AM, said:

My Mail has been unable to retrieve messages from my Gmail account for around a month now. I've tried re-installing mail, deleting Mail preferences, neither of which helped. When i look in the activity panel, Mail appears to be retrieving the messages but doesnt actually get anywhere, eventually hanging at a certain number of messages (none of the messages show up in my inbox). If i attempt to stop the operation it will just hang with the "stopping action" message on the activity indicator. I tried deleting all of the messages in my inbox (from googles web based app) to see if there was a particular message causing the problem, but this did nothing to cure the symptoms.

Anyone got any ideas? I'm running Leopard with the latest versions of everything.

Have you checked that the Gmail IMAP settings are still enabled? Log onto the web-based gmail, click settings, go to "Forwarding and POP/IMAP", and make sure you have IMAP or POP enabled.

You might want to try deleting the account from mail.app and adding it, but unchecking the "automatically set up account" box and doing it yourself. That's fixed problems for me before. Google tells you how to do it here.
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#3 User is offline   AussieMacGamer Icon

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Posted 18 March 2009 - 12:34 AM

No luck
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#4 User is offline   Bernie Icon

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Posted 22 March 2009 - 04:23 AM

AMG,

My in-laws had been having a problem with Mail no longer getting their Gmail. I did plenty of I'm-too-smart-for-myself stuff to no avail. Finally, I searched for the error message at Gmail Help and found the solution. So, are you getting any error messages?
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#5 User is offline   AussieMacGamer Icon

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Posted 25 March 2009 - 06:25 AM

No, it just sorta locks up. The activity says its retrieving mail but just gets stuck on a random message. If i try to quit or stop retrieving mail, the app locks up.
IMG resident crackpot
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#6 User is offline   the Battle Cat Icon

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Posted 25 March 2009 - 07:54 AM

Did you check to see if you can download your gmail in a different client? If you can't then perhaps there is a problem at gmail, if you can then you know it's Mail.
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#7 User is offline   AussieMacGamer Icon

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Posted 25 March 2009 - 03:29 PM

Quick thinking Gary! I will try thunderbird tonight.
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#8 User is offline   Dark_Archon Icon

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Posted 25 March 2009 - 05:29 PM

Does anybody else have a problem with Mail not updating the RSS feeds sometimes? Once and a while I need to quit mail and reopen it to get it to start collecting RSS feeds again.
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#9 User is offline   AussieMacGamer Icon

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Posted 28 March 2009 - 06:39 PM

Yeah i get that sometimes too archon.

I tried out thunderbird, and it worked. Funnily enough though, it started retreiving sent items and placing them in my inbox. I dont want to use thunderbird though so does anyone have any ideas on how to get mail working?
IMG resident crackpot
"What you need is a dog or a girlfriend, or both, or one in the same!" -Gary Simmons Aka. The Battle Cat
15" Macbook Pro C2D 2.16Ghz ATI X1600 3Gb Ram
Currently Playing: Nothing, In the grips of Yr 12
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