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MGS exchange question

#1 User is offline   Eric5h5 Icon

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Posted 07 January 2007 - 08:27 AM

OK, so I got Age of Empires II for Christmas, which was nice, except I already have two copies and don't need a third.... I emailed a question about exchanging it (for AoE III of course), and got a prompt reply saying that it was fine as long as the box was unopened, and to let them know if I wanted to proceed. The box being in fact unopened, I said yes I did, and let me know the procedure. This time I didn't get a prompt reply. Ages pass...no response. Tried again...no response. So I'm trying this way. Presumably I need a RMA# or something, yes?

--Eric
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#2 User is offline   Frigidman Icon

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Posted 07 January 2007 - 09:41 AM

I think the store staff took a holiday this season... hehe. Please be patient, someone will get to you with the information. It's not in their best interest to simply ignore you! Plus, the store got slammed with orders this season... sort of like how amazon right now is a week slower than normal on processing stuff!
-Fm [1oM7]
"I'm not incorruptible, I am so corrupt nothing you can offer me is tempting." - Alfred Bester
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#3 User is offline   Eric5h5 Icon

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Posted 09 January 2007 - 09:06 AM

View PostFrigidman, on January 7th 2007, 10:41 AM, said:

It's not in their best interest to simply ignore you!


Aside from that first response, they're certainly doing an excellent job of it. :huh: How patient is patient? It's been like two weeks. HELLO! I WANNA EXCHANGE AoE2 for AoE3, and GIVE YOU MORE MONEY IN THE PROCESS! :)

--Eric
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#4 User is offline   Eric5h5 Icon

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Posted 09 January 2007 - 04:15 PM

Yay! Finally got a response. Don't know if it was me yelling in here or not. ;) I hate yelling, but if it works, then hey....

--Eric
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#5 User is online   the Battle Cat Icon

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Posted 10 January 2007 - 10:24 AM

Yay! Maybe now that high pitched whining sound will start to go away! ;)
Gary Simmons
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